Our work
Programs we've delivered, and the numbers behind them.
A representative sample of engagements across our service lines. Client names are withheld or generalized per confidentiality agreements.
Retail & E-Commerce
Rebuilding an order platform and launching a RAG support assistant
Mid-Market Retail Platform
A multi-brand retailer needed to replace an aging order-management system and reduce support load ahead of peak season. We re-platformed the core system to a modern stack and layered a retrieval-augmented support assistant on top of their knowledge base.
Read the case study- Reduction in support ticket volume
- 34%
- Faster order processing throughput
- 2.1x
- From kickoff to production launch
- 12 weeks
Financial Services
Zero-downtime cloud migration and DevOps transformation
Regional Financial Services Firm
A regional lender needed to exit an aging data center without disrupting regulated, always-on transaction systems. We designed a phased migration with parallel-run validation and stood up a modern CI/CD and observability practice.
Read the case study- Reduction in annual infrastructure spend
- 28%
- Minutes of unplanned downtime during cutover
- 0
- Faster release cadence post-migration
- 4x
Manufacturing & Industrial
Custom inspection robotics and self-service kiosk rollout
Industrial Manufacturing Group
A manufacturer needed automated visual quality inspection on the line plus self-service kiosks for shift-floor reporting. We engineered custom robotics hardware with computer-vision perception alongside a fleet of ruggedized kiosks.
Read the case study- Reduction in undetected defect rate
- 41%
- Kiosks deployed across 6 facilities
- 60+
- Fleet uptime over 24 months
- 99.6%
Software & Technology
Autonomous AI agent for tier-1 support resolution
B2B SaaS Company
A growing SaaS company needed to scale support without linearly scaling headcount. We designed a tool-using AI agent capable of resolving account, billing, and configuration requests end-to-end, with escalation paths to humans.
Read the case study- Of tier-1 tickets resolved autonomously
- 46%
- Average resolution time, down from 22 min
- 3.5 min
- From pilot to full production rollout
- 90 days
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